Refund Policy

At OTHI, we prioritize customer satisfaction and transparency. Please note the following regarding our refund policy:

1. Refund Eligibility: Refunds for our digital products are only available when purchased through the Unity Asset Store. The Unity Asset Store provides its own refund process, and we encourage you to review their policies to ensure eligibility.

2. Non-Refundable Purchases: Purchases made directly through our website, Patreon, or any other platform are non-refundable. As these digital assets are delivered instantly upon purchase, we cannot offer refunds for these transactions.

3. Refund Process: If you purchased our product through the Unity Asset Store and believe you qualify for a refund, please follow their refund request procedure. OTHI does not process refunds directly for Unity Store purchases.

4. Contact Support: For any issues or questions regarding our products, feel free to reach out to our support team. We are happy to assist you with resolving concerns or troubleshooting issues to ensure the best experience with our assets.

This policy ensures clarity and alignment with the refund policies of third-party platforms while maintaining fairness and efficiency for all parties involved.